Return Policy

 

We want you to be 100% satisfied with your purchase.

Returns:
We accept returns within 30 days of receiving your item.
To be eligible, the product must be unused and in its original packaging.

Refunds:
Once we receive and inspect your return, your refund will be processed within 3–7 business days.

Exchanges:
If your item arrives damaged or defective, we will replace it for free.

Return Shipping:
Customers are responsible for return shipping costs unless the product arrived damaged or incorrect.

How to start a return:
Email us at shopnovamarket43@gmail.com with:

• Order number
• Item name
• Reason for return

We will reply within 24 hours.